PROCUCT CARE

On Site Product Care Recommendations & Instruction

Clearwood UK products are factory prepared and finished under controlled conditions, to the highest standards and will give you excellent service as long as they are stored and maintained correctly on site prior to installation.

Please remember that all our joinery products should be treated with care as if they were a piece of bespoke furniture. Treat Clearwood UK products well from the outset and they will provide continued quality throughout their life.

Handling

Always ensure that the site or delivery address has adequate labour or mechanical lifting equipment available to safely offload and transport the product on site without causing damage.

Any damage that is reported after delivery will be deemed as a chargeable repair or replacement.

Site Storage for Windows & Door Sets

All Clearwood UK products should be stored in a clean dry area and kept away from other site activities that could cause damage to the timber, glass, ironmongery or factory finishes. Prolonged exposure of semi finished products to ultra violet light, damp or wet conditions will cause the ingress/penetration of moisture. This must be avoided at all costs whilst our products are being stored as this can result in your guarantees becoming invalid. For further details on how to store Clearwood UK products press MORE

Products that are fully factory finished using our micro porous paint system, must be maintained to prevent any moisture ingress or penetration into the timber during the products service lifetime.

Window and Door products should be wiped down and inspected annually. Any wear and tear damage should be repaired on an ongoing basis and if necessary repainted with a micro porous paint or stain system applied to the paint manufacturer’s specification and recommendations. See product installation and maintenance guidelines.